1000 Islands & Seaway Cruises Privacy Policy
Effective Date: May 1, 2023
At 1000 Islands & Seaway Cruises, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our online reservation system and other related services. By using our website and online reservation system, you agree to the terms and practices described in this Privacy Policy.
Information We Collect:
- a) Personal Information:
When making a reservation or using our online services, we may collect the following types of personal information:
Name, address, and contact information (email, phone number)
Payment information, such as credit card details
Date of birth and gender (for age-restricted activities)
Dietary preferences and special requirements
- b) Automatically Collected Information:
When you visit our website and use our online reservation system, we may automatically collect certain information, including:
IP address and device information (e.g., browser type, operating system)
Website usage data, including pages visited and time spent on the site
Cookies and similar technologies (for more details, please refer to our Cookie Policy)
How We Use Your Information:
We use the information collected for the following purposes:
To process and manage reservations, including payment processing
To provide you with personalized services, offers, and promotions
To improve our website, services, and customer experience
To communicate with you regarding your reservations and updates
To respond to inquiries, feedback, and complaints
To comply with legal and regulatory requirements
Information Sharing and Disclosure:
We may share your personal information with third parties in the following circumstances:
With our service providers who assist us in processing reservations, payments, and other related services.
With government authorities, as required by law or for the purposes of customs and immigration.
In case of an emergency or to protect the safety and security of our guests and crew.
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
With your explicit consent for any other purposes not mentioned in this policy.
Data Security:
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or alteration. These measures include physical, electronic, and procedural safeguards. However, it’s important to note that no data transmission over the internet or storage system can be guaranteed to be completely secure.
Your Choices and Rights:
You have the right to:
Access, correct, or delete your personal information, subject to legal limitations. Withdraw your consent for the processing of your personal information.
Opt-out of receiving marketing communications from us. To exercise your rights or for any privacy-related inquiries, please contact us using the contact information provided at the end of this policy.
Third-Party Links:
Our website may contain links to third-party websites, applications, or services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of these websites or services before providing any personal information:
Our third-party booking engine: https://www.bookeo.com/privacy/
Children’s Privacy:
Our services are not intended for children under the age of 13. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to remove the information from our records.
Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the beginning of this policy will indicate the date of the latest revision. We encourage you to review this policy periodically for any changes.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
1000 Islands & Seaway Cruises
Address: 30 Block House Island Pkwy., P.O. Box 1465, Brockville, ON K6V 5Y6
Email: info@1000islandscruises.com
Phone: +01 613 3457333
By using our website, app and online reservation system, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
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